Handtec was amazing with the process of ordering and delivering of the product. I love this website already. I was little bit worried before buying a used phone but it is in amazing condition. It is like a new phone. I love the product.. Even if i tell anyone that it is old, no one is going to believe me. The purchase went through really smoothly, delivery was exactly as expected even in this covid-19 situation which causes lots of delays. The mobile phone was exactly as described and works perfect, my lad is really happy with it. Handtec kept us updated with emails throughout the whole process. Would highly recommend.